About CRM

COMPANY OVERVIEW

Clayton, Roper & Marshall is a large regional real estate appraisal firm headquartered in the Greater Orlando, Florida area.  The firm was established in 1982 by Craig H. Clayton, MAI, and Paul M. Roper, MAI, SRA, under the previous company name of Clayton & Roper Appraisal Services.  The company thrived and prospered for nearly four decades until June 2024. At that time Craig Clayton and Paul Roper retired and the business ceased operation.. Steve Marshall created a new company, “Marshall Appraisal & Consultation”, LLC. DBA Clayton, Roper & Marshall, LLC. Steve felt it important to continue the CRM name because his clients have known him by this name for forty years.
The company has grown from two partners in June 1982 to currently being led by four MAI’s and numerous seasoned staff.

Craig H. Clayton, MAI

 

Paul M. Roper, MAI, SRA

 

Steven L. Marshall, MAI, SRA, AI-GRS

 

Clayton, Roper & Marshall has extensive experience in appraising apartments, senior housing, hotels, offices, medically oriented surgical and specialist office facilities, shopping centers, golf courses, industrial, large acreage, planned developments, and special-use properties.  We are recognized by our peers as having advanced skills in the specialization of eminent domain appraisal work and litigation.

Our firm possesses competencies in real property, finance, debt analysis, before & after analysis, damages analysis, and decision-based market analysis.  We have completed numerous portfolio assignments on branch banks, single-tenant retail stores, fast food restaurants, and other Triple Net properties located throughout the state of Florida and the southeast United States.

Clayton, Roper & Marshall has an experienced commercial appraisal department which is comprised of commercial appraisers, all of whom work under the direction and direct guidance of Steve Marshall.  The career experience of commercial and residential associates varies from twenty to forty plus years.

The firm utilizes up-to-date software, document scanning, digital imaging, and equipment for report preparation, and employs a nationwide cost estimating service of the Marshall Valuation Service, CoStar, Smith Travel Research (STR), PKF Hospitality Research, IREM, PwC National Investor survey, and numerous real estate data subscription services, along with extensive Internet use for investigative research.  Innovative and computerized market data collection and retrieval are also employed, with an in-house database of over 30,000 sales.

Steve marshall holds the MAI and AI_GRS designations awarded by the Appraisal Institute. The MAI designation is held by professionals who can offer a wide range of professional services relating to all types of real property, such as providing opinions of value, review, and advice regarding consulting decisions and other client-driven criteria.  There are rigorous requirements to obtain this designation including a comprehensive exam, demonstration reports, many hours of course work, and specialized experience rated by peers.